Is it possible to change my account currency?
No, this unfortunately is not possible. All accounts are set up in Euros to ensure consistency and ease of use across the site.
Tue, 23 Aug, 2016 at 3:54 PM
Is it possible to change my username?
No unfortunately it’s not possible to change a username once an account has been created. We apologise for any inconvenience.  The reason that ...
Wed, 24 Aug, 2016 at 5:21 PM
Is it possible to change my account password?
You can change your password once you have logged in to your account by visiting the “My account” section, choosing ”My data” and then clicking on ”Change...
Tue, 23 Aug, 2016 at 3:55 PM
My account is blocked. What should I do?
There are various reasons why your account may be blocked, but in some circumstances you can resolve this issue yourself.  If you've blocked your...
Fri, 8 Mar, 2019 at 10:35 AM
My account has been blocked due to multiple incorrect password attempts. What shall I do?
In order to recover your password and unblock you account please provide the following personal data via email to our Support Team: You...
Fri, 26 Aug, 2016 at 11:20 AM
How do I verify my account?
By law in Estonia we need to identify every customer, there are three options how to do that –  email to a photo of your I...
Thu, 15 Sep, 2016 at 12:01 PM
How can I send you my documents?
You can send documents to our email address
Fri, 9 Sep, 2016 at 2:03 PM
What is a politically exposed person (PEP)?
Politically exposed person is considered to be a higher risk person based on its influence in the public sector. You can read more about what is politic...
Wed, 13 Dec, 2017 at 3:33 PM